Shipping & Delivery Policy

At Umadi, we are committed to delivering premium-quality dry fruits safely and on time across India.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Shipping Timeline

Estimated delivery timelines may vary depending on the customer’s location:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: Delivery may take longer depending on courier availability

Delivery timelines are approximate and may be affected by unforeseen circumstances such as weather conditions, logistics delays, or public holidays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation. Umadi may also offer free shipping on selected orders or promotional offers.

Order Tracking

Once the order is shipped, customers may receive tracking details through SMS, email, or WhatsApp to monitor delivery status.

Packaging & Safety

All products are securely and hygienically packed to maintain freshness, quality, and product safety during transit.

Failed Delivery Attempts

If delivery fails due to incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned or cancelled. Additional shipping charges may apply for re-dispatch requests.

Damaged or Missing Orders

Customers are advised to inspect the package at the time of delivery. If the package is damaged or items are missing, customers should contact support within 24 hours with proper proof.

Delivery Availability

Currently, delivery services are available across selected serviceable locations within India. Availability may vary depending on courier partner coverage.

Contact Us

For any shipping or delivery-related queries, customers can contact us through the official support details available on our website.